WebSphere Application Server Administration /Support resource will join a WAS-WebSphere Application Server Infrastructure Support team. This individual will participate in incident resolution and problem determination/root cause analysis for events related to WAS. The resource may also participate in product maintenance and upgrade projects and be mainly responsible for:

  • WAS Installation & Administration and Tomcat Installation & Administration and Overall Support/Troubleshooting

  • Add WebSphere JVM to Introscope

  • Build new Tomcat web server

  • Build new Tomcat/tcServer environment

  • Build new WAS environment

  • Build new WAS web server

  • Build new WebSphere web server

  • Change JVM session parameters

  • Change SSL Certificates

  • Convert WAS JVM to Cluster

  • Create new Data Sources

  • Enable thread dumps and heap dumps

  • Enable and disable Verbose GC

  • Import web servers into DM

  • Manual code deploys

  • Restart IBM Node Agent

  • Restart JVM*s from the command line

  • Change web server timeout


  • 6- 8 years of relevant experience

  • Apache / IHS experience

  • 2-4 years UNIX experience with Linux/AIX and/or UNIX skills

  • Competent in PERL scripting

  • Directory Services knowledge: LDAP

  • Database knowledge: Oracle, DB2, MySQL

  • Understand ITSM Change and Incident management

  • Familiarity with WebSphere/Tomcat administration


  • Self-motivated

  • High level of Initiative

  • Sense Of Urgency

  • Good organizational/planning skills

  • Good interpersonal skills / ability to work in a cross-functional team

  • Ability to prioritize tickets and manage workload (Trouble Shooting)

  • Good communication, writing and documentation skills

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