While large, global enterprises have optimized the cost of application and infrastructure management by developing globally distributed operations in low-cost geographies, many North American enterprises still struggle with finding the right balance of cost, flexibility, and control for managing their applications.
Our application management services organization is geared towards those enterprises that need to complement a global sourcing strategy with domestic operations capabilities. Our Onshore service delivery approach allows companies to optimize cost without having to create large-scale offshore service delivery teams, and provides a much greater level of integration, control and overall risk management.
SKML’s application management services augment our client’s development and production teams with a tightly integrated off-site delivery center, resulting in seamless service delivery and clear alignment with business requirements.
Application Managed services include:
- Application monitoring
- Application support: IBM Information Server technologies, Sterling Commerce EDI technology, Microsoft SQL Server and .NET technologies, Adobe Flex and Java
- Application tuning
- Minor enhancements
