Today’s executives and corporate knowledge workers demand tools to readily access data they can rely on. Information on the best and worst performing regions, the efficacy of the latest marketing campaign, or insight into the true extent of risk across complex asset portfolios can be available at your fingertips on a near real-time basis. SKML can help you plan and implement solutions to support business performance management and improve business insight utilizing the latest methods and technologies. Some of the services we offer in this arena include:


  • BI / Analytics Strategy and Roadmap: SKML’s strategy and roadmap starts with the client vision. We then define client needs, assess the current environment, develop a flexible and scalable architecture to meet the needs, and lay out an iterative implementation roadmap to the target environment.
  • BI Center of Excellence (COE) / Competency Center (BICC): Our BI COE planning and implementation services will help you get started down the right path to an improved environment to support BI solution implementation and support. We will help you plan the organizational structure, roles, responsibilities, training, processes, and decisions that need to be in place in order to effectively handle the responsibilities of a BI COE. Some of the primary benefits of an effective BI COE Include:
    • Faster delivery and higher end-user satisfaction through applications and architecture that are designed for scalability and performance while meeting user requirements
    • Reduced risk and improved quality of BI implementation efforts
    • Consistent management of BI architecture for scalability and performance
    • Better cost control by reducing redundancy in staff, data, and processes
    • Improved BI project delivery success through reuse and quality of support
    • Reduced BI proliferation through a better managed BI applications portfolio and deployment strategy
    • Reduced data fragmentation by providing a holistic organizational view, thus eliminating islands of data and analytic silos
    • Capacity plans that ensure efficient resource utilization and a capacity planning process designed to maintain performance and efficiency
    • Education plans that are tailored for users and technical support staff
    • Repeatable best practices and standards that make sense for First Tennessee


SKML will help you define the strategy and organizational structure for the COE, with roles and responsibilities. This will also include planning to properly implement the new organization in a manner that will fit your budget and capabilities and align properly with other initiatives.


  • Technology Recommendations: Making the right technology decisions can make the difference between success and failure. SKML consultants have hands-on experience in all major BI and Analytic tools and technologies in the market today, from basic report & query, and on-line analytical processing (OLAP), executive dashboards, and scorecards; to historical & predictive analytics, data mining, and data visualization. With a wider acceptance in recent years, it is also critical to consider the potential of SaaS, cloud-based, and open source solutions. With knowledge of capabilities and limitations in diverse environments, our recommendations are always tailored to our clients’ specific information management requirements.


Some of the technologies we work with for BI/Data Warehousing, Analytics, and Big Data solutions include:

  • IBM Cognos Suite, SPSS, Neteeza, BDWM, and InfoSphere Warehouse
  • SAP BW, BOBJ, Sybase IQ, HANA
  • Oracle BIEE
  • Microsoft SSAS
  • MicroStrategy
  • SAS
  • Teradata, Aster
  • Cirro
  • Tableau
  • Pentaho Analytics
  • Hadoop, MapReduce and associated technologies
  • Data Warehouse Maturity Assessment: Due to the inherent complexity of the solution combined with constantly changing requirements, many data warehouses are quite successful initially, but become unwieldy over time and fall into disuse. If you believe some of the questions below could apply to your data warehouse environment, it is time to consider a Data Warehouse Maturity assessment:
  • Is your current data warehousing solution failing to meet current expectations?
  • Are technology vendors providing confusing, contradictory, and costly suggestions to your current challenges?
  • Are you concerned that the solution will not scale to meet the next generation of user requirements?
  • Are your support costs too high?

    Our in-depth, unbiased maturity assessment is geared to quickly identify root causes of current issues. We review Process, Governance, Technology, Architecture, and Resources and make recommendations are based on industry best practices. SKML’s data warehouse solutions experts wil help you achieve stability and plot a “path forward” to position you for continued success and flexibility in an ever-changing future.

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